Oceantech AI Integrations

Full-stack work at Ocean Enterprises (Oceantech)—separate from North Star Global's later AI products. Built centralized applications to manage third-party integrations: AI models and RESTful APIs connecting production customer support, listing ecommerce workflows, data analytics, and the proprietary ERP.

At Oceantech, support, listings, and ERP lived in separate systems with no shared context. AI only helps when integrations respect production workflows—customer support needs governed answers grounded in order data, ecommerce teams need listing and analytics pipelines tied to inventory, and ERP remains the source of truth.

1. 01

   Built centralized integration layer connecting third-party tooling to Ocean Enterprises systems

2. 02

   Deployed AI models and RESTful APIs for production customer support enhancements—context-aware responses grounded in order and account data

3. 03

   Integrated listing ecommerce workflows with analytics pipelines for inventory, pricing, and channel performance visibility

4. 04

   Wired AI tooling into proprietary ERP—syncing support actions, listing updates, and operational data across a single integration surface

5. 05

   Designed human-in-the-loop patterns for high-stakes support and fulfillment decisions

Delivered production integration layer at Ocean Enterprises—support tooling, listing ecommerce analytics, and ERP connected through shared APIs. Distinct from NSG Chatbots and NSG Social AI, which are multi-tenant SaaS products under North Star Global.